Communication Consent

Draft status

This Communication and Consent page is a draft for owner and Indian legal counsel review. It is not yet effective.

Consent capture UI is not live on the current website.

Purpose-specific consent

ONEDECORE uses separate consent purposes rather than bundled permissions.

Each purpose has its own copy version, channels and required/optional status.

Accepting the Privacy Notice or Terms of Use is not marketing consent.

Consent purposes

Service enquiry processing (SERVICE_ENQUIRY): Process information you provide to understand and respond to your interior design enquiry. — required: true, default checked: false, status: approved.

Service communication (SERVICE_COMMUNICATION): Contact you about consultation, estimates, site visits, proposals or active project coordination. — required: true, default checked: false, status: approved.

WhatsApp service communication (WHATSAPP_SERVICE): Send and receive WhatsApp messages for service-related communication about your enquiry or project. — required: false, default checked: false, status: approved.

Service enquiry processing (single-consent form) (SERVICE_ENQUIRY): I agree to be contacted by ONEDECORE and its service partners regarding my requirement. — required: true, default checked: false, status: approved.

Service communication (single-consent form) (SERVICE_COMMUNICATION): I agree to be contacted by ONEDECORE and its service partners regarding my requirement. — required: true, default checked: false, status: approved.

Service enquiry processing (retired draft) (SERVICE_ENQUIRY): Process information you provide to understand and respond to your interior design enquiry. — required: true, default checked: false, status: retired.

Service communication (retired draft) (SERVICE_COMMUNICATION): Contact you about consultation, estimates, site visits, proposals or active project coordination. — required: true, default checked: false, status: retired.

WhatsApp service communication (retired draft) (WHATSAPP_SERVICE): Send and receive WhatsApp messages for service-related communication about your enquiry or project. — required: false, default checked: false, status: retired.

Marketing communications (MARKETING): Send optional updates about offers, new services, events or inspiration you may find relevant. — required: false, default checked: false, status: draft-review.

AI assistance disclosure (AI_ASSISTANCE_DISCLOSURE): Some messages may be drafted or handled by ONEDECORE's AI consultation assistant. A team member can take over at any time. — required: false, default checked: false, status: draft-review.

Portfolio and media reuse (PORTFOLIO_MEDIA): Use project images, descriptions, locality, name or testimonial content you approve for portfolio, website, advertising or social media. — required: false, default checked: false, status: draft-review.

Service enquiry

When you submit an enquiry, ONEDECORE processes the information you provide to understand and respond to your interior design request.

This covers contact details, property information, requirements, budget, timeline and messages.

Service communication

Operational contact about consultation, estimates, site visits, proposals or active projects.

Separate from optional marketing and from WhatsApp channel consent.

WhatsApp

WhatsApp requires explicit, channel-specific consent before service messages are sent.

WhatsApp is not live on the current website.

Marketing messages over WhatsApp require separate optional marketing consent.

Marketing

Marketing communications are optional and not required to receive service.

Marketing checkboxes are not pre-ticked.

No vague permissions for unnamed partners to contact you.

AI assistance disclosure

Some messages may be drafted or handled by ONEDECORE's AI consultation assistant. A team member can take over at any time.

This is a transparency disclosure, not blanket consent to automated decision-making.

Groq processing is not live on the current website.

Portfolio and media reuse

Separate consent is required before using client project images, descriptions, locality, name or testimonial content for portfolio, advertising or social reuse.

Portfolio CMS publication follows existing admin and publication controls.

Withdrawal

You may withdraw consent through the same or an equally easy channel used to grant it.

Withdrawal of marketing or WhatsApp consent will be honoured for future messages.

Suppression records may be retained to prevent re-contact.

Consent separation rules

Marketing consent is optional and defaultChecked is false for all current versions.

Privacy Policy and Terms acceptance do not constitute marketing consent.

WhatsApp service communication requires separate channel-specific consent.

SERVICE_COMMUNICATION never independently authorises WhatsApp.

A WhatsApp service message requires both a valid service-communication purpose and active WHATSAPP_SERVICE channel permission.

WhatsApp service consent is not marketing consent; marketing WhatsApp requires MARKETING in addition to channel eligibility.

AI assistance disclosure is transparency, not blanket automated-processing consent.

Portfolio media reuse requires separate consent from general service enquiry consent.

No bundled channel consent or vague third-party contact permissions.

Future withdrawal must be as easy as granting consent.

Lead-path v1.0 consent versions are effective from owner-authorized production activation (2026-08-25).

Copy versioning

Each consent purpose maintains an immutable copy version with effective and retirement dates once approved.

Current versions are in draft-review status with null effective dates.

Future consent records will store copyVersion and noticeVersion identifiers.

No dark patterns

ONEDECORE does not use pre-ticked marketing boxes, bundled channel consent or confusing double negatives.

Required consents are limited to what is necessary for the requested service.

Contact

Privacy contact email: pending owner input.

Questions about consent: pending owner input.

Consent version registry

Marketing optional / default unchecked: yes. Privacy/Terms acceptance is not marketing consent. Channel consents are not bundled.